STORE POLICY
Customer Care
Customer Care
We are always available to help but its a mutual understanding. Please make note of this while talking to us so we can help with all possible cases we can.
If you receive a product with damaged packaging from a courier partner, DO NOT ACCEPT the package, so that the liability does not shift to you. We will handle returns and exchanges for all the items that come to you with intact packaging
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Returns & Exchanges
In case of, Any functioning defect, Wrong item received, Damaged item (missing/damaged), Call our support number within 48 hours and we'll help with the return setup.
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Size issue, Call us within 48 hours and get an exchange. If the desired size is not available then get store credit. Size is considered wrong if it does not match the description on the site. Read the size chart carefully before ordering.
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Cancellation, you may do so if it is not shipped yet and get refund.
Shipped Items cannot be returned unless they meet the condition below:
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Have the tags still attached to the product as before
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Have original, unripped packaging (the courier bag may be ripped)
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Be in resell-able condition
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Unused, unworn, unwashed
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How to Process a Return
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Call our support number and we'll help with the easy setup.
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All refunds/exchanges/store credit etc will be processed after the item is received by us, If the issue is seen as valid and the product is deemed to be in a resell-able condition.
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Warranty
If you report an issue after 48 hours of receiving the item, it will be treated as a warranty issue.
For any dispute with warranty resolution we recommend contacting us directly.
Our support team can help with the contact details wherever possible.
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Privacy & Safety
All the data which we have saved for you is safe with us and we care for it. It is not being sold to any third-party for what-so-ever reason.
Wholesale Inquiries
We have few categories where we help dealers/groups/communities to get the items on wholesale prices. Please contact our support to get wholesale prices and ready stock lists.
Payment Methods
- All major Credit / Debit Cards
- UPI Payments
- Offline Payments for wholesale inquiries