Refund Policy
A Legal Disclaimer
Last Updated: June 2026
At See Rise, we strive to deliver high-quality apparel and an exceptional customer experience. As many of our products are custom manufactured, please read our Refund & Cancellation Policy carefully before placing an order.
Order Cancellation
Standard Products
Orders for standard, non-customized products may be cancelled before they are dispatched.
If the order has already been shipped, it cannot be cancelled and will be subject to our return policy.
Custom Orders
Orders for customized products, including:
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Sportswear
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Corporate Uniforms
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Team Jerseys
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Event Merchandise
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Promotional Apparel
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Custom Printed Apparel
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Embroidered Apparel
may only be cancelled before production has started.
Once production has commenced, cancellation requests cannot be accepted.
Refund Eligibility
Refunds may be approved only under the following circumstances:
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Incorrect product delivered
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Manufacturing defect
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Damaged product received
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Missing items in the shipment
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Order cancelled before production or dispatch (where applicable)
Non-Refundable Items
Due to the personalized nature of our products, refunds or exchanges are not available for:
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Custom-manufactured apparel
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Printed garments
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Embroidered garments
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Apparel with customer logos or branding
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Team uniforms
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Corporate uniforms
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Event merchandise
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Bulk orders produced as per customer specifications
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Products approved by the customer prior to production
Damaged or Defective Products
If you receive a damaged or defective product, please notify us within 48 hours of delivery.
To help us process your request, please provide:
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Order Number
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Photographs of the product
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Photographs of the packaging
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A brief description of the issue
Our team will review the request and, where applicable, offer a replacement, repair, or refund.
Refund Process
Once your refund request has been approved:
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Refunds will be processed to the original payment method used for the purchase.
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Processing typically takes 7–10 business days, depending on your bank or payment provider.
Replacement Policy
Where feasible, See Rise may offer a replacement instead of a refund for:
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Manufacturing defects
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Incorrect products shipped
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Printing or embroidery errors caused by us
Replacement timelines will depend on production and shipping schedules.
Customer Errors
Refunds or replacements cannot be provided for issues arising from customer-approved specifications, including:
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Incorrect sizes
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Wrong colour selection
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Spelling mistakes
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Incorrect artwork or logos
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Design approvals provided by the customer
Customers are responsible for carefully reviewing all digital proofs and order details before approving production.
Colour & Size Variations
Minor variations in:
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Colour shades
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Fabric texture
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Garment measurements
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Print placement
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Embroidery positioning
within accepted industry tolerances are not considered manufacturing defects and do not qualify for a refund.
Shipping Charges
Shipping charges are non-refundable except where:
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An incorrect product was delivered, or
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The error occurred due to See Rise.
Bulk & Corporate Orders
For large corporate, institutional, and teamwear orders, any concerns regarding quantity, quality, or specifications must be reported within 3 business days of delivery.
Claims made after this period may not be eligible for refund or replacement.
Contact Us
For refund or cancellation requests, please contact us:
See Rise
Website: https://www.seerise.in
Email: seeriseindia@gmail.com
Phone: +91-8225886100
Business Hours: Monday – Saturday | 10:00 AM – 6:30 PM (IST)
Our Commitment
At See Rise, every garment is crafted with precision, attention to detail, and strict quality standards. If an issue arises due to our manufacturing or fulfillment process, we are committed to resolving it promptly and fairly while ensuring a smooth experience for our customers.